Remote desktop support available during Coronavirus lockdown
If you need technical support for your computer or laptop during the Coronavirus lockdown period, please call or whatsapp us on 081 395 8776 or book directly.
We use AnyDesk and other trusted remote desktop support software to - with your permission - log into your computer or laptop to fix technical problems, network issues or clear viruses. The technician does not visit your premises; you will safe at your place while the technician will work from his place. You will be able to follow all the steps on your screen.
Before we can log into your computer, you will need to send us the unique code that is generated by the support software; much like a bank OTP verification code. This code only allows the technician to access to your operating system and files, NOT to any of your online services (Facebook, Twitter, bank, etc.).
This service costs R200 per hour (usually more than enough time) or R840 for 3 hours, payable through EFT. You are welcome to call from early morning to early evening.
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General technical support
Sometimes it’s the little things that waste a lot of time. Like getting rid of that pesky virus on your computer or getting your programme to work properly. Don’t waste your valuable time, bring your computer or laptop in; when it comes to fixing computer-related issues the Essential IT Solutions technicians know which buttons to push.
The Essential IT Solutions store has a number of work stations at which we provide hardware and software solutions to our walk-in customers and business clients. If your computer or gadget is not operating at optimal performance or your laptop screen is cracked, we will fix it.
Technical centre services:
- - Upgrades and repairs to computers and laptops
- - Virus and Malware removal and updates
- - Data recovery and backups
- - 3G and 4G setup and troubleshooting
- - Laptop screen replacements
- - Laptop keyboard replacements
- - Laptop battery replacements
- - Laptop replacement chargers
- - Computer assembly
- - Gaming computer build
- - Insurance Reports
Website and server support
Having been in business for over a decade we can also assist you professionally with -
- - Domain name registration
- - Website hosting
- - Cloud or VPS hosting
- - Website design
- - SEO (Search Engine Optimization)
- - Best DNS practices
- - Remote networking
- - Linux server support
- - Windows server support
On-site and off-site support
On-site support (at home or at the office)
Technical on-site support is available to businesses in the Helderberg, Cape Town and surrounding area. Our experienced computer technicians are just a phone call away (021 853 4790) to sort out computer, printer or networking issues.
Off-support (local and cloud)
Off-site - secure remote server and networking - support for trouble-shooting, data recovery, code solutions and backup solutions are available on the highest encryption level on local and international cloud server level.
Off-site technical support is available to home, shop, retail and corporate businesses. No matter the size of your business, every single line of data code counts. Your data is your business; keep it safe.
Our service is quick and our fees are fair.
We look forward to be at your service!
Essential IT Solutions
89 George St, Strand, 7140, South Africa
Ph 021 853 4790
Ph 021 853 4791
Ph 021 853 4793
Cell: 081 395 8776
Whatsapp: 081 395 8776
For an extremely private consultation Contact us
Essential IT Solutions